Starting in design, Miles was quickly driven towards strategy, aiming to do more than making things pretty.
15+ years in the industry, he now happily designs pretty things that work from strategy to delivery.
Strategy
Service Design
Product Design
UX Design
New Business Proposition
User Research
Leading Teams
Making Sh*t Tangible
Currently
Service & Experience Design Lead @OstModern
Co-Founder @Alterneering
Drop me a line
miles.mayr@gmail.com
What
others
say
— Justin Fyles | CEO
Miles is a beast. He operates at the intersection of strategy, UX and service design and has a knack for understanding the underlying challenges that users face. I had the privilege of working alongside him on several projects, and he always has the ability to bring outside-the-box thinking to break through barriers to arrive at a testable solution.
— Parhum Purser | UX/UI Design
Miles is an exceptional strategic thinker. He has the ability to zoom out and consider things that many can often skim past. He is articulate, and highly creative with the ability to break down the most complex of problems in a way that is simple and easy for everyone to understand.
He is highly collaborative and makes every project great fun. I was fortunate to work with Miles on a number of projects and I cannot recommend him enough.
— Fabio Scalco | Product Design
Miles is that rare unicorn that can really do it all. In our time working together at Ostmodern he has led multiple projects in strategy and design, blending together his unique understanding of UX, Service Design and Business requirements. His collaborative nature and strong communication skills make him a true asset to any team. I can't recommend Miles enough for his exceptional talent and unwavering commitment to delivering top-notch results. And just as a Bonus: he makes incredible emoji based riddles
— Nabila Ahmed | Business Design
Miles possesses an inspiring ability to quickly diagnose a problem and design and facilitate work streams that go from insight to client-ready recommendations. As a manager, Miles is extremely supportive and adept at fostering growth and inspiration among the team. I feel very fortunate to have had the opportunity to work with him and can attest to my own personal growth under his leadership.
— Mariella Mendelssohn | Account Management
Miles is great with clients, always delivers work to a high standard and lovely to work with.
— Jake Larsson | Business Design
Miles is a creative talent, whose creative and strategic approach refreshingly unique. Not only does he bring innovative solutions, but has an amazing ability to simplify complex challenges for easy communication and collaboration.
Miles has been instrumental in reshaping our approach to service design, making a lasting impact on our team. I couldn’t recommend Miles enough; I look forward to working with you again.
— Damian Rafferty | Project Management
I love working with Miles. He can think big, creatively and entirely out of the box, but, and this is a big but, he can structure all that with ease and bring it around into something useful and incisive. He's also a lot of fun to be around.
— Ana Pavuna | User Research
Miles isn't just a designer, he's a strategic mastermind. He takes 'strategy' to a whole new level, meticulously ensuring that every decision resonates deeply and that the narratives he crafts leave a lasting impact on everyone involved.
As a researcher, I can personally vouch for his profound understanding of human behaviour and his ability to prioritise audiences while infusing innovative thinking into his designs. If I could, I'd endorse Miles a million times: he's just that exceptional!
— Andrzej Bielinski | Solution Architect
During our time at Ostmodern, I collaborated closely with Miles and can confidently vouch for his expertise as a strategic, service, UX, and product designer. Miles possesses a rare blend of strategic thinking and design prowess. His strategic mindset guided our team through complex challenges, while his service design skills ensured seamless user experiences. Moreover, Miles's UX design talents consistently elevated our products. I wholeheartedly recommend him for any strategic, service, UX, or product design roles.